Australian home protection — Melbourne
A patrol car past your gate every hour you ask for one. One button on your phone the night something goes wrong. Triple zero on the line, your people on the line, and our nearest car already moving — all of it, before you finish the sentence. That is what we do.
What we do
No stickers on windows. No sensors on walls. No app that pings you every time your own dog walks past the door. Trained, vetted, named operators — paid to watch your home while you sleep, and on call the night the wrong person is at your gate.
We don't sell hardware. We don't sell anxiety. We make you three promises, in writing — patrols logged, panic answered, scouts flagged — and we keep them. On the streets of Melbourne first. In your suburb when you ask us.
This is the work. Your family is the reason.
Vigil Guard · Melbourne, Australia
How we protect you
We watch your home while you sleep. We flag the scout before the crew is called. And the moment something goes wrong, we put the police, your people, and our nearest patrol car on the move at the same time — before you finish the sentence.
An unmarked car, a vetted operator, a slow pass of your street between dusk and dawn. Logged, time-stamped, photographed if you ask.
One tap. The app calls triple zero on your behalf, with everything the dispatcher needs already inside the message. At the same instant, it rings the four people you've chosen.
Flag a scout — quietly, to our ops desk. When three independent flags hit your postcode in ninety minutes, we put a patrol car on the street and warn your neighbours. Included on every tier.
How a Vigil Guard night unfolds
Address, gate code, medical notes, four people who matter, a voice memo for dispatch. Ten minutes. Then we take it from there.
The operator radios in. The app logs it. You'll see it in the morning, with the time and the kerb confirmed.
You press and hold the panic switch. The screen turns crimson. From this point we are running.
Triple zero hears your message. Your people's phones light up. Our nearest patrol car turns toward your street. All at once.
Proof, every morning
Most security is a sticker on a window. We give you a timeline you can scroll. Every patrol, every operator, every minute we spent on your kerb — dated, signed, and yours to keep.
Cancel a night with a swipe. Reschedule a patrol if you're away. Forward the log to your insurer the day a claim is filed. We built it to be auditable on purpose — trust without evidence is just hope, and hope is not what you're paying us for.
See a sample logMembership
Start with the panic switch and the Lookout. Add patrols whenever you want them. Scale up for the family, the estate, the holiday house. Cancel any month from your phone — no retention call, no exit interview, no hard feelings.
Live · Crime Watch · Victoria
A live feed of residential break-ins, aggravated burglaries, vehicle thefts and Lookout flags reported across Melbourne — compiled from Crime Statistics Agency Victoria, Crime Stoppers Victoria, Victoria Police media releases, and the Vigil Guard Lookout queue. Curated by our ops desk from published sources — not an automated feed.
We can't stop every break-in in Melbourne. We can make sure that on the night someone tries it at your house, a Vigil Guard patrol car is already on the street, our AI is already calling 000, and your circle of four is already being woken up — before you finish the sentence.
Where we protect, right now
We open a postcode only when we have an operator vetted and a patrol route mapped — not before. The waitlist tells us where to open next. The panic switch is live anywhere in Australia from day one.
Watch tier (app + panic switch) is available now across all of Australia. Patrol and Estate require a local operator and a mapped route. Pricing in AUD.
Often asked
No — it is a way of reaching triple zero faster, with everything the dispatcher needs already in the message, while simultaneously waking the people closest to you. If you can dial, dial. The panic switch is for the moments you can't.
Licensed private security operators contracted to Vigil Guard under a written code of conduct. Each operator carries an ID number that appears in your log every time they pass. You may name an operator you do not want on your street; we honour that without question.
A three-second hold, a five-second cancel window after release, and a confirmation tap. Around 1 in 600 panic presses are accidental in pilot data; not one has reached 000 dispatch.
In Australia, on hardened cloud, encrypted at rest and in transit. Your log is visible only to you and the residents you add. We do not sell, share, or analyse it for advertising. Ever.
Month to month, by tapping a button. No phone call, no retention script, no exit interview. We would rather you came back willingly than stayed unwillingly.
Open now · Hawthorn, Armadale, Kew
Leave your email. We onboard new members one suburb at a time, with operators we've vetted ourselves. You'll hear from us inside a week.
No spam. One quiet note when we open in your suburb.
Thank you. We'll be in touch.